Shipping & returns
To ensure you get your purchase as soon as possible we strive to ship all orders within 24 business hours after payment.
- Shipping countries: all the European Union countries
- Belgian customers can expect their package the day after dispatching. Orders outside of Belgium have varying delivery times (1 to 10 business days), depending on the country.
- You will be sent a tracking number when your order has been shipped
- Shipping fees are non-refundable
The shipping rates are shown upon check-out.
Free shipping in Belgium for coffee from € 25, other products from € 50. Free shipping to The Netherlands from € 75. Other European countries free shipping from € 100.
If you have any questions concerning your purchased items please contact us at [email protected] or by phone at + 32 (0)2 305 94 70.
- We will only accept return of goods that are in their original condition and packaging.
- Returns will be accepted within 14 days of purchase
- Returns are out of our control until arrived at our store
- We do not reimburse shipping costs
- Your account will be refunded within 7 business days of receipt of your item(s)
Returns must be brought or sent to:
Grote Markt 20