Shipping
SHIPPING INFORMATION
To ensure you get your purchase as soon as possible we strive to ship all orders within 24 business hours after payment.
- Shipping countries: all the European Union countries
- Belgian customers can expect their package the day after dispatching. Orders outside of Belgium have varying delivery times (1 to 10 business days), depending on the country.
- You will be sent a tracking number when your order has been shipped
- Shipping fees are non-refundable
SHIPPING RATES
Belgium:
€6,50 - free shipping from €30 for coffee, other products from €50
France, Germany, Luxembourg, Netherlands:
€10 - free shipping from €50 for coffee - other products from €75
Austria, Czechia, Denmark, Estonia, Hungary, Italy, Latvia,
Lithuania, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden:
€20 - free shipping from €100 for coffee - other products from €125
Croatia, Cyprus, Finland, Ireland:
€25 - free shipping from €125 for coffee - other products from €150
Bulgaria, Greece, Malta, Romania:
€30 - free shipping from €150 for coffee - other products from €175
RETURNS
If you have any questions concerning your purchased items please contact us at webshop@brandercoffee.be or by phone at + 32 (0)2 305 94 70.
- We will only accept return of goods that are in their original condition and packaging.
- Returns will be accepted within 14 days of purchase
- Returns are out of our control until arrived at our store
- We do not reimburse shipping costs
- Your account will be refunded within 7 business days of receipt of your item(s)
Returns must be brought or sent to:
brander
Grote Markt 19
1500 Halle
Belgium