SHIPPING INFORMATION 

To ensure you get your purchase as soon as possible we strive to ship all orders within 24 business hours after payment.

  • Shipping countries: all the European Union countries
  • Belgian customers can expect their package the day after dispatching. Orders outside of Belgium have varying delivery times (1 to 10 business days), depending on the country.
  • You will be sent a tracking number when your order has been shipped
  • Shipping fees are non-refundable

SHIPPING RATES

Belgium:
€6,50 - free shipping from €35 for coffee, other products from €50

France, Germany, Luxembourg, Netherlands:
€10 - free shipping from €50 for coffee - other products from €75

Austria, Czechia, Denmark, Estonia, Hungary, Italy, Latvia,
Lithuania, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden:
€20 - free shipping from €100 for coffee - other products from €125

Croatia, Cyprus, Finland, Ireland:
€25 - free shipping from €125 for coffee - other products from €150

Bulgaria, Greece, Malta, Romania:
€30 - free shipping from €150 for coffee - other products from €175

RETURNS

If you have any questions concerning your purchased items please contact us at webshop@brandercoffee.be or by phone at + 32 (0)2 305 94 70.

  • We will only accept return of goods that are in their original condition and packaging.
  • Returns will be accepted within 14 days of purchase
  • Returns are out of our control until arrived at our store
  • We do not reimburse shipping costs
  • Your account will be refunded within 7 business days of receipt of your item(s)

Returns must be brought or sent to:

brander
Grote Markt 19
1500 Halle
Belgium